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Privacy policy

How IRIS Robotics collects, uses and protects your personal data.

1. Identity of the controller

SC IRIS ROBOTICS SRL, with registered office at Strada Rândunica nr. 2, Iași, Romania, CUI 37714467, processes your personal data in accordance with Regulation (EU) 2016/679 (GDPR).

2. The data we collect

We collect the following categories of personal data:

  • First and last name
  • Email address
  • Telephone number
  • Delivery and billing address
  • Company information (for legal entities)
  • Browsing data (cookies, IP address)

3. Purpose of processing

Your data is processed for the following purposes:

  • Processing orders and delivering products
  • Communicating about the status of orders
  • Providing technical support and advice
  • Sending newsletters (with your consent)
  • Improving our services and the experience on the site

4. Legal basis

Data processing is based on: performance of the contract (order placement), your consent (newsletters, marketing cookies), legal obligations (invoicing, accounting) and legitimate interest (service improvement).

5. Retention period

Personal data is kept for as long as is necessary to fulfil the purposes for which it was collected, including in order to comply with any legal, accounting or reporting obligations.

6. Your rights

You have the following rights under the GDPR:

  • The right to access your personal data
  • The right to rectification of data
  • The right to erasure of data
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to lodge a complaint with ANSPDCP (the Romanian National Supervisory Authority for Personal Data Processing)

7. Data security

IRIS Robotics implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction.

8. Data sharing

Your data may be shared with: courier services (for delivery), payment processors (for online transactions) and public authorities (where required by law).

9. Contact

For any questions relating to the processing of personal data, you can contact us at contact@irisrobotics.ro or by telephone at +40 725 489 118.

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